We want you to have the best experience possible and enjoy shopping with us. You'll be glad to know that we offer FREE SHIPPING on all orders! For most orders, please allow 2~4 weeks for delivery, but many will arrive sooner. Some custom items may require additional processing and shipping time. Shipping timeframes for different parts of the world may vary by location. We use this timeframe as a precaution to ensure your order delivers in time, but in most cases orders arrive well before the maximum time frame.
If you have any questions, issues or need assistance with tracking your order please use the Contact Us link on the top of this page. Alternatively you can also e-mail us at support@furrgopets.com. We will respond within 24 hours to your email.